LoanSafe | Product Release 03/15/2025

Targeted for production deployment on Mar. 15, 2025, this document provides information regarding enhancements of the LoanSafe Suite within Encompass Partner Connect (EPC).

Contents:

Bug Fixes

• The View Order tab is missing after an error

• Custom Category role missing

Bug Fixes

The View Order tab is missing after an error

When an error was returned from either the LoanSafe run or the LoanSafe Connect Alert Summary update, the EPC order interface broke the order history of the loan. Either the View Order tab was missing, or the Rerun button was disabled. This forced the user to order a brand new report (submit) and the previous order history was missing.

The complete history of the loan is now intact.

Custom Category role missing

When a custom category from File Contacts was used and no category was entered, it was sent as empty. It will now be sent with a role of “CUSTOM” 

Note: Because the LoanSafe Suite comprises LoanSafe Risk Manager, Fraud Manager and Collateral Manager, all changes and additions apply to all versions of the LoanSafe report unless otherwise noted.

For more information on this release contact your account representative or email [email protected].